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Keep Calm and Simplify: Contact Center Best Practices in the Era of PCI DSS 4.0.

Servadus CEO co-authors a joint whitepaper titled, Keep Calm and Simplify: Contact Centre Best Practices in the Era of PCI DSS 4.0. PCI Pal and Verizon published their first joint piece, Keep Calm and Descope in 2018, looking at the benefits of descoping organizational infrastructure to minimize the requirements of PCI DSS. While the message within the…