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Keep Calm and Simplify: Contact Center Best Practices in the Era of PCI DSS 4.0.

ByRon

Servadus CEO co-authors a joint whitepaper titled, Keep Calm and Simplify: Contact Centre Best Practices in the Era of PCI DSS 4.0. PCI Pal and Verizon published their first joint piece, Keep Calm and Descope in 2018, looking at the benefits of descoping organizational infrastructure to minimize the requirements of PCI DSS. While the message within the…

The breach by Orion, a product by SolarWinds

ByRon

Introduction From exploding ATMs (Wall Street Journal 2021) to the breach of SolarWinds, there has been no year like 2020 for financial and private data breaches. The compromised Orion product has left a lot of cyber experts in amazement as we contemplate one of the most challenging threats to modern-day operations for governments and non-governmental…